Organizational Behavior Case Study - 2560 Words

SANDALIAS FINAS DE CUERNAVACA, S.A. TOTAL QUALITY MANAGEMENT (TQM) A Case Study Student name, school and level, remain confidential March 11th, 2008 Organizational Behavior – Dr. Panayotis Zamaros -1- Table of Content 1. Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦..3 2. Presentation of the Problem†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..4 3. Presentation of the Solution: Total Quality Management (TQM) †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦5 4. Analysis of the Solution: Is TQM compatible with Mexican culture?......................................7 5. Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.13 6. References†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦14 -2- 1. Introduction How does a need for Change affect Organizational Behaviour main features: Management concerns, Leadership style, conflict†¦show more content†¦1 But he was uncertain how to proceed and whether the Mexican employees would be able to implement TQM as it seemed that this system is based on different norms and values than those of the Mexican workers. To analyse the solution proposed by John to resolve its efficiency problem, we will first need to introduce it: Total Quality Management is a proactive philosophy of perpetual improvement of quality, a process for managing quality that must be continuous. 1 Seijjts, Gerard, Cases in Organizational Behavior, Ivey, Sage Publications, 2006, p. 271. -5- First, it is essential to decompose the concept â€Å"Total Quality Management† to clearly understand its goal: â€Å"Total† goes for the fact that quality involves everyone and all activities in the company, â€Å"Quality† means conformance to Requirements â€Å" Meeting Customer Requirements† and â€Å"Management† because Quality can and must be managed. 2 The TQM model is based on the hypothesis that a company’s survival is only possible if a competitive level is achieved and maintained for each of the so called  «6 dimensions of quality »: †¢ †¢ †¢ †¢ †¢ †¢ Product service quality On-time delivery Fair price Employees satisfaction Product process safety Environment conservation. 3 To get to reach these six dimensions, TQM will need to implement the following tools in the company: †¢ †¢ †¢ †¢ †¢ Improve processes at each level and area of the company Working with customersShow MoreRelatedCase Study Organizational Behavior1424 Words   |  6 PagesAbstract Why do individuals behave the way they do and perform well or poorly in the workplace? This question has been the Holy Grail of much research in organizational behavior (McShane−Von Glinow, 2004). A large American city was putting on some seminars for managers, and the main topic of the discussion was motivation. During the seminar a problem came to light that a captain of a police station was dealing with some issues with his police officers. When his officers first came to the policeRead MoreA Case Study on Organizational Behavior1870 Words   |  8 PagesA Case Study in Organisational Behaviour A Case Study in Organisational Behaviour Introduction The paper describes a hypothetical, professional situation that professionals in organisational behaviour may face fairly often. I have been hired as a management consultant for A E Yachts, which is run by David Hammond. There are sixty employees and the former head of the company, Arthur Hammond is another person to whom the consultation will extend. These people are my base community and cultureRead MoreOrganizational Behavior Case Study3346 Words   |  14 Pagescause of the problems using two leadership theories, namely path-goal leadership theory and competencies perspectives of leadership. Moreover, we will try to relate this case with other Organizational Behavior theory. We have identified that this problems create a kind of conflict in the organization. So, we decide to approach this case with theory of conflict. Here, we will only use two sources of conflict, namely differentiation and communication. A. Path-Goal Leadership Theory This theory is oneRead MoreOrganizational Behavior Case Study1819 Words   |  7 Pages TABLE OF CONTENT INTRODUCTION.............................................................................................................................3 DESCRIPTION OF CASE...............................................................................................................4 DESCRIPTION OF RESULTS.......................................................................................................7 VALUES..............................................................................Read MoreOrganizational Behavior Case Study873 Words   |  4 Pages1. What factors do you think make some organizations ineffective at managing emotion? According to the case, organizations are always hard to manage emotion effective. From my prospective, there might be three main reasons, emotional individual differences, lack of contact between organizations and their employees, and organization culture, all bringing about this situation. First of all, different people have different personalities. It is hard for an organization to publish a policy or toRead MoreCase Study : Organizational Behavior Management1261 Words   |  6 PagesCase Study: Organizational Behavior Management Case Study: Organizational Behavior Management KeAtis Hayes Ashford University MHA 601: Principles of Healthcare Administration Earl Greenia June 12, 2016 Have you ever been in a situation where you could see a problem in a group, but couldnRead MoreCase Study : Organizational Behavior Management974 Words   |  4 PagesCase Study: Organizational Behavior Management Patient safety is the top priority when it comes to hospitals today. Staff and employees are first ones on hand to help patients remain in the safest condition while at the hospital. In this current case study Improving Responses to Medical Errors with Organizational Behavior Management Frates (2014) analyzed a hospital in southwest Virginia and performed an assessment regarding patient safety and the organizational management techniques that were usedRead MoreOrganizational Behavior Case Studies with Answers6198 Words   |  25 Pagespersonality – often better predictors Personality is often defined by characteristics such as outgoing or charming. However, psychologists define personality as the growth and development of a person’s whole psychological system. We study personality in Organizational Behavior because it impacts a number of important work outcomes. We can attempt to measure personality through a variety of methods. Often these methods are utilized in the hiring process to assist in hiring the right person for the jobRead MoreLeadership and Organizational Behavior Case Study924 Words   |  4 Pagesnow and will be able to be effective in meeting its objectives. 5. Adjourning: When the task/objective is completed, the group will separate and move on. When looking at the case from our course text The Forgotten Group Member, at the end of the case study Christine is putting together the different parts of the case analysis. This would put the group in the performing stage as the objective is being worked on, but isn t just yet completed. As it appears from the text, the group did the initialRead MoreCase Study Questions On Organizational Behavior Essay2596 Words   |  11 Pages University of Waikato Master of Professional Accounting Case study Name: Boren Xiao Student ID: 1260790 Paper code: EXED504 Paper: Organizational Behaviour Stream: 15S Assignment Name: Reframing Organization Lecturer: Ron McDowall Due Date: 2015-2-25 Contents Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦2 Discussion of the assigned question †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦3 Problem due to lost goal†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦3 Problem due to mergers and acquisitions†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦3 Problem

The Growth of Artificial Intelligence and Its Relevance to...

Have you ever been uncertain about the world you live in, and the reality of the truth? The fear of knowing is a common response to most of what we do not know. The real answers make it apparent, that some wish not to understand the truth about everything. Society has made life so self-explanatory that the unknown has now become a mission to be kept a secret. Some are in fear of finding the truth, due to the fact it could have substantial affects on the entire human race. The world as we know it could prosper or fail with any new attempts in high-risk technology. Science and new advancements in artificial intelligence have made it accessible to finding out more than humans have every imagined possible. The development of the computer was a†¦show more content†¦IBMs Deep Blue Chess computer. This marked a milestone for AI because Gary is undoubtedly at the time the best chess player in the world. The outcome of the game left Gary Kasparov epitomized by technology and beaten. According to author Mark Gibbs, his discussion of the aspects that revolve around this interaction with computers relates to this specific case study. He states, I reckon that well eventually get machines so behaviorally complex that it wont just be a matter of reading the manual and loading the software. Applications will be built from so many complex components that they will have to psychoanalyze and persuaded into doing what is required (Proquest 2). Gibbs analyzed simply what he believed to be proven facts that intelligence has reached a far more complex stage. Computer intelligence can beat an all time winning chess champion, it was also distinctively showing personality like traits as Mr. Kasparov observed. The world of computers and technology has just begun to shape and mold itself into whatever conclusion artificial intelligence will reveal in the future. The relevance of powered mechanical intelligence is apparent in film The Matrix and constructively used as a theme. A philosophical precedent to this film is the works of Rene Descartes, responsible for Cartesian coordinates and the well-known phrase I think, therefore I am. This phrase made him famousShow MoreRelatedModel Development By Dependency Network Structure Inference1513 Words   |  7 Pagesmetabolic pathways [2, 3] and in Neuroinformatics to understand the anatomical tracts and the functional networks of the brain [4]. Consequently, several available methods have been defined and implemented by computational algorithms in the Artificial intelligence (AI) field, to simultaneously explore numerous variables. One of these AI approaches were Bayesian networks (BN), first proposed by Judea Pearl in the 1980s with further developments by investigators from diverse fields [5]. The general formRead MoreDocument Analysis Using Latent Semantic Indexing With Robust Principal11097 Wo rds   |  45 Pages. . . . . 37 3.2 Word Sense Disambiguation Using WordNet Domains . . . . . . . . . . . 37 3.2.1 Challenging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 4 Applications of Documents Analysis 41 4.1 Visual Analytics of Criminal Intelligence . . . . . . . . . . . . . . . . . . 41 4.2 Education Search Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 5 Research Plan 43 5.1 MPhil Completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 5.2 PhD completionRead MoreHuman Age Estimation from Facial Images Using Artificial Neural Network1918 Words   |  8 Pagesthe age of that individual. The age range covered in this database is 0-69. Fortunately, a â€Å"complete† aging face database is unnecessary since human beings also learn to perceive facial ages from incomplete aging patterns [2]. We use multi-layered Artificial Neural Networks(ANN) for classification of the age group of a person. The result is classified into total eight groups of age-ranges. The motivation for our work lies in various daily life problems. The age estimation system can deal with followingRead MoreTimetable Management System Using Java7535 Words   |  31 PagesCOMP 799 Course Name Design Analysis of Algorithms Computer Networks Database Management Systems Object Modeling Techniques and UML Compiler Design Accounting and Finance Management Total Credits Course Name Data Warehousing Mining Artificial Intelligence and Expert Systems Advanced Java Programming Operations  Research   Management Information Systems Mini Project Total Credits Semester – V S.No. Course Code 24 25 26 27 28 29 COMP 741 COMP 841 COMP 851 COMP 853 COMP 856 COMP 780 Course NameRead MoreThe Role of Groupware and Group Decision Support Systems in Decision Making5909 Words   |  24 Pagesexisting information volume may be prohibitive for the participants to make a decision. Regarding the efficiency of the system, response time is often a basic issue. †¢ However much information is available, opinions may differ about its truth, relevance or value for deciding an issue. In addition, decision makers may have arguments supporting or against each alternative solution. †¢ Factual knowledge is not always sufficient for making a decision. Value judgements, depending on the role and theRead MoreStrategic Marketing Management337596 Words   |  1351 Pages9 Learning objectives Introduction Coming to terms with buyer behaviour Factors influencing consumer behaviour The buying decision process The rise of the new consumer and the implications for marketing planning Organizational buying behaviour The growth of relationship marketing Summary Appendix: The drivers of consumer change 6 Approaches to competitor analysis 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 Learning objectives Introduction Against whom are we competing? Identifying and evaluatingRead MoreFamous Amos12788 Words   |  52 Pageschocolate cookies, sandwiched cookies and muffins that come in various flavors. Apart from that, it offers customized wrapping services at its specialty stores. Parallel with the goals of its parent company, Famous Amos is focused on achieving sustainable growth through the expansion of its operations. It was identified that Famous Amos practices the differentiation, market penetration and market development strategies. To enter the market, it can select to either export its products or entry through acquisitionRead MoreEssentials of Contemporary Management7571 Words   |  31 PagesHang Up Managing Globally Values of the Overseas Chinese 110 111 114 116 116 117 118 119 120 121 125 126 128 130 131 132 66 67 69 70 72 73 73 73 74 75 77 77 78 81 82 Attitudes Moods and Emotions Emotional Intelligence Management Insight Emotional Smarts for Growth Starts Organizational Culture How Managers Inï ¬â€šuence Organizational Culture An Introduction to the Chapter Managing Organizational Change Assessing the Need for Change Deciding on the Change to Make Implementing theRead MoreThe Management and Control of Quality 8e34169 Words   |  137 Pageshttp://www.helpyoustudy.info CHAPTER 1 INTRODUCTION TO QUALITY TRUE/FALSE QUESTIONS 1. In the early Twentieth century, the artificial separation of production workers from responsibility for quality assurance led to an increased focus on quality among both workers and their managers. Answer: F AACSB: Analytic Skills The measure of efficiency defined as the amount of output achieved per unit of input is referred to as productivity. Answer: T AACSB: Reflective Thinking Skills Management controlRead MoreMarketing Management130471 Words   |  522 Pagessocial, environmental and human rights. This approach is derived from the principles of sustainable development and good corporate governance. Marketing managers within different firms will see some social issues as more relevant than others. The relevance of a given social issue is determined by the company’s products, promotional efforts, and pricing and distribution policies but also by its philosophy of social responsibility. Ethical Conflict faced by the Marketers Marketers must be aware of ethical

Computer Security Breach That Occurred †Myassignmenthelp.Com

Question: Discuss About The Computer Security Breach That Occurred? Answer: Introduction Computer Security Breach is an event that infects individual/organizations systems and causes illegal access of data, applications, services and networks by affecting their basic security mechanism. Data security breaches occur almost daily but some of the worst data breaches happened in the year 2017. NotPetya , a major cyber attack began on 27th June 2017. It affected networks in various countries across the globe. The malicious malware shares its code with a former ransomware Petya, but is so called due to key differences in its operation. The main purpose of said attack was to damage IT systems and spread quickly. The attackers never had the intention of obtaining any sort of financial gain by extorting money. The malevolent malware is also popular by the name of Petya, Nyetya, ExPet and few other names(Hackett,2017). Although the cyber attack was more complex than WannaCry still it had few flaws. The ransomware infects the system by locking the computers hard drive and stored individual files. Assessment Of The Issue The global cyber attack infected more than 2000 systems in various countries across the world. NotPetya began in Ukraine where government departments, Kievs airport and metro station were the worst affected organizations. Chernobyl power plants radiation monitoring system was also largely affected due to transitory shutdown of the windows system(Burgess,2017). Similarly, Maersk, the worlds largest shipping company has also confirmed that its system in Rotterdam has been infected. Several companies across US and Europe were not able to access their systems despite paying the ransom, thereby being the main victims of the said attack. Systems in established firms such as WPP, Mondelez a food company, law firm DLA Piper, AP Moller-Maersk- Danish shipping and transport firm, Saint Gobain- French construction materials company, Evraz and Rosneft-Russian steel and oil firms were also badly hit. Thus, it is clearly understood that the attack was severe and ran its destructive course. The current attack took advantage of Eternal Blue vulnerability in Microsoft Windows, the hackers used Eternal Blue exploit developed by US National Security Agency which was leaked in April by the Shadow Brokers hacker group (Brandom,2017). The said ransomware targeted the networks administrator tools. However, there were other ways also with which the virus spread (McGoogan). Petya targets the hard drive and not only the individual files, hereby inflicting more damage on systems. It not only encrypts the data but also restricts the system to work on the whole and results in permanent erasure of important data. Hence, the said attack is even more hazardous than WannaCry cyber attack as it not only makes the victims system inoperable but could also pilfer important information. Further, due to the complexity and severity of the said attack, it has become almost impossible to stop it from spreading internationally. There is no clarity as to who is behind the attack (Rothwell et.al. 2017). Petya has been regarded as deliberate, malicious, destructive attack or perhaps a test disguised as ransomware, as per security researcher Nicholas Weaver. Hence, it is clear that the said attack was designed to cause maximum damage and spread fast with no intention to make money. Solutions To Prevent Such Attacks Since Petya targets EternalBlue vulnerability in older Windows systems, downloading the patches that Microsoft provides is the best solution to the problem. In the month of March, 2017, a security patch was released by Microsoft to safeguard the system against vulnerabilities exploited by Petya. Regular back up of all files is also one of the prominent solution to prevent such attacks. Also, focusing on the prevention of cyber attacks before they have actually happened with Next Generation Threat Prevention is important. Since once the files are encrypted with the said virus nothing i.e. not even payment guarantees the decryption of files, having an updated antivirus installed in the system is the best line of defence. Hence, in order to safeguard the system from the said virus several anti-virus companies have updated their software (Haynes,2017). Apart from this, increasing cyber hygiene policies and employee education is also an important solution to prevent such attacks. Phishing e-mails are the universal ransomware delivery vector. Training employees about the current security threats and potential risk of suspicious-looking emails can prevent the ransomware from entering the network. Lastly, making sure that the password is complex and protecting system while using public wi-fi are some of the other ways of protecting the system from being infected by the said virus. Conclusion Hence, it can be summarized that the year 2017 experienced one of the worst ransomware attack by the name of Petya. It is the second major attack in the month of May and June, first one being WannaCry which took place in the month of May. However, the outcome of the former is considered to be even more dangerous than the latter as the main aim of NotPetya was disturbance with a relatively small share of profit. Also, there is no option of recovery as it restricts access to the entire system if no backup is taken. Thus, proper updation of system with latest anti-virus along with adequate backup is the key to its prevention. References: Brandom,R. (2017). The Petya ransomware is starting to look like a cyberattack in disguise. Retrieved from https://www.theverge.com/2017/6/28/15888632/petya-goldeneye-ransomware-cyberattack-ukraine-russia Haynes,J. (2017). Cyber attack: Whats going on with the latest ransomware virus?. Retrieved from https://www.abc.net.au/news/2017-06-28/whats-going-on-with-the-latest-cyber-attack/8658332 Rothwell,J., Titcomb,J. McGoogan,C. (2017). Petya Cyber Attack : Ransomware spreads across Europe with firms in Ukraine, Britain and Spain Shut down. Retrieved from https://www.telegraph.co.uk/news/2017/06/27/ukraine-hit-massive-cyber-attack1/ Burgess,M. (2017). What is the Petya ransomware spreading across Europe? WIRED explains. Retrieved from https://www.wired.co.uk/article/petya-malware-ransomware-attack-outbreak-june-2017 McGoogan,C. (2017). Petya cyber attack: Everything to know about the global ransomware outbreak. Retrieved from https://www.telegraph.co.uk/technology/2017/06/27/petya-cyber-attack-everything-know-global-ransomware-outbreak/ Hackett,R. (2017). What that Globe Circling, Business-Crushing Malware Wreck Computers. Retrieved from https://fortune.com/2017/06/30/petya-ransomware-video/

The false moon Essay Example

The false moon Paper The False Moon Any child needs stability and love from their parents while growing up. If this Is not the case the child will go out and find safe places elsewhere. The main character In the short story The False Moon, by Shirley Golden from 201 1 Is not met with stability and love. He Is almost forced out on his own trying to fit Into society. The main character is the first person narrator in the story. His name is Matt and describes himself in a rather bad way; People dont run from me; Im lanky and skinny Im told (lines 14-15, page 1). Matt tells the story of his teenage life. How his mother works all the time and is never there for him, and how he has trouble in school. The subjects are too difficult, and he doesnt like any of his classmates. When he gets the chance Matt always skips school and goes on adventures in town. He doesnt communicate with his mother or his teachers. When he is told to give his mother letters from school; he Just hides them away Instead. Because of the mothers behavior this Is not so difficult. She Is not Involved In her sons life. The mother Is described as a loud and messy woman. She comes home late, has bleached hair and bad nails. We will write a custom essay sample on The false moon specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on The false moon specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on The false moon specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Some symbols also indicate that the mother has a problem with heavy drinking and are treated violently. This affects the relationship between the mother and Matt. He doesnt trust her, probably because of several years of disappointments and letdowns: Its probably bullwhip, with her you can never tell (line 12, page 1). Furthermore she is embarrassing, selfish and doesnt understand appropriate social behavior. It shows in the story when she hits on Mats best friend Mark, which results in Matt losing his friend who was his only safe haven. When Matt calls her a where she hits him with a bottle. She Is powerless, desperate and certainly not a good role model for Matt. Matt hides his problems, Just Like when his mother covers up her bruises. That Is why she Is unaware of her own sons difficulties, until she goes through his things one day. The signs of love or affection between the mother and the main character are very few. The main character takes care of his mother. He cleans up after her and makes tea. But she doesnt return the love and he notices it. For example when he helps her up from the floor and puts her to bed. He thinks, She doesnt reach for me (line 125, page 4). The sketch that Matt makes is a symbol of him wanting love from his mother. It shows the boys inner feelings of being trapped. The bottle is a hint at the mothers heavy drinking. He has a mother who doesnt pay attention to him and is busy looking for other men. The mall character wants and needs boundaries and he Is so desperate that he even tries to kid himself, l like to kid myself she would stop me If I didnt sneak out of the house (line 6, page 1). In the streets he finds a new safe place. The nightly ritual where he draws the lines and numbers and the girl fills in gaps he can actually count on. As he says: l didnt trust words. But lines were reliable. (lines 42-44, page 2). The lines are a symbol of the stability and the boundaries Matt is longing for. You can say that the girl isnt Just filling in the gaps in Mats drawings, but also the gaps inside of him. As the title of the short story, the nightly ritual becomes his false moon, like insects flocking around street lamps because they think it is the moon. Suddenly Matt has found something to navigate after and rely on. At the end he decides to end the disappointing life he has with his mother. From now on he will find the way on his own. He realizes that even though the guide may be wrong (the moon is false), it is better than no guide at all. The main theme in the short story The False Moon is about growing up, and finding your own guidelines in your life. In the darkest night, Matt finds his light. It gives him the courage to break free from his mother and find his own way. Shirley Golden is trying to tell us, that it is important to have guidelines and role models in your life especially as a child. It is the parents responsibility to give the child these guidelines, or else the child detaches itself from the family and is forced to grow up faster.